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This page sets out how nadiemtoto collects, stores, and protects the personal information tied to your account — from wallet details like DANA and OVO to your session activity. We handle your data with care, and this policy is where you find out exactly what that means in practice.
When you create an account with us, we collect the information needed to operate it — your registered contact details, wallet identifiers for DANA, OVO, or GoPay, your login history, and records of transactions processed through those payment channels. We do not sell this information to third parties, and we do not share it beyond what is required to operate the service or comply with applicable legal obligations in Indonesia. Data is retained for as long as your account remains active and for any period required by local law after closure. Where you access this platform from a jurisdiction outside Indonesia, availability depends on local law and eligible regions — we make no representation that this policy satisfies every local legal requirement in every territory. Cookies and session tokens are used to keep your account session active and to understand how you navigate the lobby so we can surface the game categories and studio titles you return to most. You can manage cookie preferences through your browser settings; disabling session cookies will affect your ability to stay logged in. For wallet-linked transactions, only the reference identifiers provided by DANA, OVO, or GoPay are stored on our side — we do not retain full wallet credentials. Any questions about how a specific data point is handled can be directed to our support channel.
DANA wallet reference IDs used for transaction records only
OVO payment references stored as transaction identifiers
GoPay transfer references kept for account history
Login and session tokens retained while your account is active
Not every part of your experience on nadiemtoto falls under the same privacy rules. This section distinguishes what our policy directly governs from areas where separate terms or third-party rules apply.
Your login credentials, registered contact details, and account session data are fully within this policy. We control how that data is stored, who can access it, and how long it is kept.
Deposits and withdrawals processed via DANA, OVO, or GoPay are subject to those providers' own privacy terms once the transfer leaves our platform. We store only the reference IDs on our side.
Your game activity — which categories you browse, which titles you open, session length — is logged in your account for service purposes. Game content from studios like Pragmatic Play or JDB is delivered through our platform under our data terms.
Links or integrations that direct you off nadiemtoto — including payment gateways and identity verification services — operate under their own privacy policies. We are not responsible for how those parties handle your data once you leave our platform.
You have practical choices about your data, and they are built into your account. To review what information we hold, log in and go to the account settings page — your registered details, linked wallet references, and transaction history are visible there. If any information looks incorrect, you can update your contact details directly through the same settings section; follow the fields and verification steps shown on screen. For questions that go beyond self-service — such as asking us to correct a record you cannot edit yourself, or requesting more detail about how a specific data type is used — our support team handles these through the contact channels listed in the Support section below. We aim to respond within the timeframe required by applicable local law. Closing your account does not immediately erase all records; some data is held for the period required under Indonesian law before permanent deletion. You can ask our support team about the retention period that applies to your account at any time.
Log in and open account settings to see the personal data and transaction references we hold against your account.
Update your registered contact information through the account settings page by following the verification steps shown there.
If a record cannot be corrected through self-service, contact our support team with the specific detail you want reviewed.
For deletion requests or retention queries, reach out via live chat or email. Response times follow the applicable local law requirements.
If your question about personal data cannot be resolved through your account settings, these are the direct contact paths we maintain for privacy-related requests. All channels are handled by the same support team.
Open the chat widget from any page while logged in to reach our support team directly about your account data or a specific privacy question.
Send your privacy request to our support email address shown in the Help section of your account. Include your registered account contact so we can verify and respond accurately.
The Help section inside your account dashboard lists current contact options and the steps for raising a formal data request under this policy.
The practical measures behind this policy are visible in how your account works day to day — from login to wallet to game session.
Personal account data and wallet reference IDs are stored on secured infrastructure. Access is restricted to systems and personnel that need it to operate the platform. We do not keep full wallet credentials for DANA, OVO, or GoPay — only the transaction reference returned by the provider.
We use session cookies to keep you logged in and to record which game categories you visit most often. You can manage these in your browser settings. Disabling session cookies will require you to log in again each visit.
Account records are held while your account is active and for any period required by applicable Indonesian law after you close it. The exact retention period for your account type is available from our support team on request.
When this policy is updated, the revised version is posted at this address with a new effective date. Continued use of the platform after that date means you have had the opportunity to review the updated terms. For material changes, we may also notify you through your registered contact.
Straightforward answers to what we hear most often about data, accounts, and how this policy works in practice.
When you open an account, we collect your registered contact details and the wallet identifiers you link — such as a DANA or OVO reference. We also log session activity like login times and the game categories you access. We do not collect payment credentials directly from you.
We do not sell your data. We share only what is required to operate the service — for example, a transaction reference passed to DANA or OVO to complete a deposit — or what applicable Indonesian law requires us to disclose. No marketing data sharing takes place.
Log in and open the account settings page. Your registered details, linked wallet references, and transaction history are visible there. If you want information about data that is not shown in settings, contact our support team through live chat or email.
Yes. Go to account settings after logging in and follow the fields and verification steps shown there to update your contact information. For records you cannot edit yourself, reach out to our support team and we will review the correction request.
Closing your account does not immediately erase all records. Certain data is retained for the period required under applicable Indonesian law. You can ask our support team about the specific retention timeline that applies to your account before or after closing it.
Use the live chat widget from inside your logged-in account, or send an email to the address shown in the Help section of your account dashboard. Include your registered contact detail so we can verify the request and respond within the timeframe required by local law.